Delta Office Solutions LLC respects your privacy and is committed to protecting the personal information you provide when using our website, requesting a quotation, placing an order, or communicating with us.
This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices available to you.
1. Company Information
Delta Office Solutions LLC
400 Gold Ave Ste 702
Albuquerque, NM 87102-3283
Phone: 505-545-8682
Email: sales@deltaofficesol.com
2. Information We May Collect
We may collect information that you voluntarily provide to us, including:
Name and job title
Company or organization name
Email address
Telephone number
Billing and shipping addresses
Purchase-order and quotation information
Product inquiries and requested part numbers
Payment and transaction information
Tax-exemption or resale documentation
Government or institutional procurement information
Account information and communication history
We may also automatically collect certain technical information when you use our website, such as:
IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visits
Referral source
General website usage information
Cookie and analytics information
3. How We Use Your Information
We may use personal information to:
Process quotations and orders
Provide products and services
Communicate regarding purchases and inquiries
Manage customer accounts
Process payments and invoices
Arrange shipping and delivery
Verify tax-exempt or reseller status
Provide customer and technical support
Respond to government, institutional, or commercial procurement requests
Prevent fraud and unauthorized transactions
Improve our website, products, and services
Maintain business and transaction records
Comply with legal, regulatory, contractual, and accounting requirements
Send marketing or product communications where permitted by law
4. Payment Information
Payment information may be processed through banks, credit-card processors, payment gateways, or other authorized financial-service providers.
Delta Office Solutions LLC may not directly store complete payment-card information when transactions are processed through third-party payment providers.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
Operate essential website functions
Remember preferences
Improve website performance
Understand website traffic and usage
Support security and fraud prevention
Provide analytics and related services
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
6. Analytics
We may use third-party analytics tools, such as Google Analytics or similar services, to understand how visitors interact with our website.
These services may collect information such as IP address, browser type, device information, pages visited, and interaction data in accordance with their own privacy policies.
7. How We May Share Information
We may share information when reasonably necessary with:
Manufacturers
Authorized distributors and suppliers
Shipping and logistics providers
Payment processors and financial institutions
Cloud-hosting and technology providers
Accounting, legal, insurance, and professional advisers
Government agencies or contracting authorities when required
Fraud-prevention and security providers
Service providers supporting our business operations
We may also disclose information where required by law, court order, subpoena, government request, or other valid legal process.
8. Product Fulfillment
Certain orders may be fulfilled or shipped directly by an authorized manufacturer, distributor, or logistics provider.
In these situations, we may provide the information reasonably necessary to process and deliver your order, such as your name, organization, shipping address, contact information, and order details.
9. Sale of Personal Information
Delta Office Solutions LLC does not intend to sell personal information to third parties for monetary consideration.
Certain privacy laws define "sale" or "sharing" more broadly, particularly in connection with advertising or analytics technologies. Where applicable, you may have additional rights regarding such activity.
10. Marketing Communications
If you receive promotional emails from us, you may unsubscribe using the unsubscribe instructions contained in the communication or by contacting us.
Transactional communications relating to quotations, orders, invoices, account activity, shipping, or customer support may continue even after you opt out of marketing communications.
11. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, alteration, loss, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
12. Data Retention
We may retain personal information for as long as reasonably necessary to:
Complete transactions
Maintain customer relationships
Fulfill contractual obligations
Resolve disputes
Maintain financial and tax records
Prevent fraud
Satisfy regulatory and legal requirements
Retention periods may vary depending on the type of information and applicable legal requirements.
13. Your Privacy Rights
Depending on your state or jurisdiction, you may have the right to request:
Access to personal information we maintain about you
Correction of inaccurate information
Deletion of certain personal information
A copy of certain personal information
Information regarding how your data is used or disclosed
Opt-out of certain marketing communications
Opt-out of certain forms of data sharing where applicable
Some rights may be subject to legal exceptions.
To submit a privacy request, contact:
We may need to verify your identity before processing certain requests.
14. California and Other U.S. State Privacy Rights
Residents of California and certain other U.S. states may have additional rights under applicable state privacy laws.
Depending on the law and whether it applies to Delta Office Solutions LLC, these rights may include access, correction, deletion, portability, and the right to opt out of certain data-sharing practices.
We will process valid requests in accordance with applicable law.
15. Children's Privacy
Our website and services are intended primarily for businesses, government agencies, institutions, organizations, and adult purchasers.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that personal information from a child has been collected unintentionally, we will take reasonable steps to delete it.
16. Third-Party Websites
Our website may contain links to manufacturer, supplier, carrier, government, payment, or other third-party websites.
Delta Office Solutions LLC is not responsible for the privacy practices, security, or content of third-party websites.
We encourage users to review the privacy policies of those websites before providing personal information.
17. Government and Business Customers
Information submitted in connection with government, commercial, educational, healthcare, or institutional procurement may be retained and processed as necessary to:
Prepare quotations
Respond to solicitations
Process purchase orders
Fulfill contractual requirements
Maintain audit and compliance records
Verify authorized purchasing or end-user information
18. Business Transfers
If Delta Office Solutions LLC is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
19. Legal Compliance
We may preserve or disclose information when reasonably necessary to:
Comply with applicable laws
Respond to lawful government requests
Enforce agreements
Investigate suspected fraud
Protect our customers, company, employees, or others
Protect legal rights, property, or security
20. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.
The updated version will be posted on our website with a revised effective date.
21. Contact Us
For questions, concerns, or privacy-related requests, contact:
Delta Office Solutions LLC
400 Gold Ave Ste 702
Albuquerque, NM 87102-3283
Phone: 505-545-8682
Email: sales@deltaofficesol.com