Welcome to Delta Office Solutions LLC. These Terms and Conditions govern your use of our website and the purchase of products and services from Delta Office Solutions LLC. By accessing our website, requesting a quotation, placing an order, or purchasing from us, you agree to these Terms and Conditions.
1. Company Information
Delta Office Solutions LLC supplies IT hardware, software, office supplies, medical supplies, tactical equipment, and related products to commercial, government, educational, healthcare, and other organizational customers.
Delta Office Solutions LLC
400 Gold Ave Ste 702
Albuquerque, NM 87102-3283
Phone: 505-545-8682
Email: sales@deltaofficesol.com
2. Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images, availability, and pricing are accurate. However, manufacturer specifications, packaging, product appearance, availability, and other details may change without notice.
Product images are for reference purposes and may differ from the actual product received.
3. Pricing
All prices are subject to change without notice unless otherwise stated in a valid written quotation.
Prices may exclude shipping, handling, taxes, duties, special-order charges, regulatory fees, or other applicable costs unless specifically included in the quotation or order confirmation.
We reserve the right to correct pricing, typographical, data-feed, or system errors before accepting or fulfilling an order.
4. Quotations
Quotations are valid only for the period stated on the quotation and are subject to product availability.
Pricing and availability may change after the quotation expiration date.
A quotation does not constitute acceptance of an order until Delta Office Solutions LLC confirms the order.
5. Orders
All orders are subject to acceptance, product availability, credit approval where applicable, and verification of pricing and product information.
Delta Office Solutions LLC reserves the right to reject, cancel, limit, or place an order on hold when necessary because of availability, pricing errors, suspected fraud, compliance requirements, manufacturer restrictions, export restrictions, or other legitimate business reasons.
6. Payment
Payment terms will be stated on the applicable quotation, invoice, purchase order acknowledgment, or customer agreement.
Customers are responsible for providing accurate billing and payment information.
Past-due balances may be subject to collection costs or other charges permitted by applicable law and agreed payment terms.
7. Taxes
Customers are responsible for all applicable sales, use, excise, and similar taxes unless a valid tax-exemption certificate is provided and accepted before invoicing.
8. Shipping and Delivery
Shipping dates and delivery estimates are provided in good faith but are not guaranteed unless specifically agreed to in writing.
Delivery may be affected by manufacturer availability, carrier delays, weather, supply-chain disruptions, government restrictions, or other circumstances beyond our reasonable control.
Risk of loss and title may pass according to the applicable shipping terms stated on the quotation, invoice, or purchase order acknowledgment.
9. Returns and Exchanges
Returns are subject to Delta Office Solutions LLC's Return Policy and any manufacturer or distributor restrictions.
Certain products may be non-returnable, including but not limited to:
Special-order or customized products
Opened or activated software
Electronic licenses and downloadable products
Products specifically designated as non-returnable
Certain medical products
Certain tactical or regulated products
Products subject to manufacturer return restrictions
Customers should contact Delta Office Solutions LLC before returning any product.
10. Software and Licensing
Software, subscriptions, cloud services, and electronic licenses are subject to the applicable publisher's or manufacturer's license terms.
Once a digital license, activation key, subscription, or electronic software product has been issued or activated, it may be non-cancelable and non-returnable.
Delta Office Solutions LLC does not modify or supersede the manufacturer's or publisher's licensing requirements.
11. Tactical and Regulated Products
Certain tactical, public-safety, medical, or other regulated products may be subject to federal, state, local, export-control, agency, manufacturer, or end-user restrictions.
Customers are responsible for ensuring that they are legally authorized to purchase, possess, receive, use, transport, or resell regulated products.
Delta Office Solutions LLC may request identification, licenses, certifications, end-user information, or other documentation before accepting or fulfilling an order.
We reserve the right to decline any transaction that does not meet applicable legal, regulatory, manufacturer, or compliance requirements.
12. Government and Institutional Orders
Government, educational, healthcare, and institutional orders may be subject to additional contract terms, purchase-order requirements, procurement regulations, funding conditions, or applicable government clauses.
Where a separately executed contract or purchase order contains terms that conflict with these website Terms and Conditions, the specifically negotiated written agreement will control to the extent of that conflict.
13. Manufacturer Warranties
Products may be covered by warranties provided by their respective manufacturers.
Unless expressly stated otherwise in writing, Delta Office Solutions LLC does not provide warranties beyond those offered by the applicable manufacturer.
Warranty claims may require customers to contact the manufacturer directly.
14. Product Availability
Products displayed on our website or included in a quotation may become unavailable, discontinued, allocated, backordered, or restricted without notice.
We may offer an equivalent or alternative product where appropriate, subject to customer approval when required.
15. Intellectual Property
All website content, including text, graphics, logos, layouts, and proprietary materials belonging to Delta Office Solutions LLC may not be copied, reproduced, republished, or commercially used without authorization.
Manufacturer names, trademarks, logos, and product images remain the property of their respective owners.
16. Website Use
You agree not to use our website for fraudulent, unlawful, abusive, harmful, or unauthorized purposes.
You may not attempt to interfere with website security, systems, databases, accounts, or network infrastructure.
17. Limitation of Liability
To the fullest extent permitted by applicable law, Delta Office Solutions LLC will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of our website, delays, product availability, manufacturer actions, or the purchase or use of products.
Our total liability relating to a particular transaction will not exceed the amount paid to Delta Office Solutions LLC for the product or service giving rise to the claim, except where applicable law requires otherwise.
18. Force Majeure
Delta Office Solutions LLC will not be responsible for delays or failure to perform caused by events beyond our reasonable control, including natural disasters, severe weather, transportation interruptions, labor disputes, cyber incidents, government actions, wars, emergencies, supplier shortages, carrier disruptions, or supply-chain interruptions.
19. Fraud Prevention
We may verify customer identity, payment information, shipping addresses, purchase orders, end users, and transaction details to prevent fraud and unauthorized transactions.
Orders presenting unusual risk may be delayed or canceled pending verification.
20. Privacy
Information submitted to Delta Office Solutions LLC is handled according to our Privacy Policy.
By using our website or communicating with us electronically, you consent to receiving communications related to quotations, orders, accounts, transactions, and customer service.
21. Third-Party Websites
Our website may contain links to manufacturers, suppliers, payment providers, carriers, or other third-party websites.
Delta Office Solutions LLC is not responsible for the content, security, availability, or privacy practices of third-party websites.
22. Governing Law
These Terms and Conditions will be governed by the applicable laws of the State of New Mexico and the United States, without regard to conflict-of-law principles.
Any dispute will be subject to the jurisdiction of the appropriate courts having authority in New Mexico, unless another written agreement provides otherwise.
23. Changes to These Terms
Delta Office Solutions LLC may update these Terms and Conditions from time to time. Updated terms become effective when published on our website unless otherwise stated.
24. Contact Us
For questions regarding these Terms and Conditions, quotations, orders, or customer accounts, please contact:
Delta Office Solutions LLC
400 Gold Ave Ste 702
Albuquerque, NM 87102-3283
Phone: 505-545-8682
Email: sales@deltaofficesol.com